Customer Testimonials
Always a pleasant experience.
I can’t say enough kind words about this dealer the whole team from Todd / Fred / Justin/ Robert did anything to make sure I got the car I wanted and that I was happy with it they were all so nice and helpful and knowledgeable it was so easy to deal with I would like to take this time just to say thanks to them all. Thanks you guys were great.
Loved my sales person, Carla. Great experience. GO see her!
Can I have your attention, Please, I saw testimonies from several people talking about Mrs SHEILA BRATTON and I also decided to contact her and see how she operates, It was so fortunate her service is reliable and trustworthy, Her service is the best I've seen so far in forex trade. I made an investment with her on the Bitcoin trade and got my cash outs within 6-7 days of trading without any stress or delay. WOW, all Thanks to you MRS. Sheila, You are heaven-sent to me. May God continues to bless your good works, Never thought that ...
Fast service thank you
Fantastic experience! Everyone we interacted with was knowledgeable, professional and personable. Thank you to Fred, Carla, Mike and Justin for making it a great experience.
What an easy experience. I was not 100% sure if I wanted a full size truck or a smaller truck to save a little money. I was also considering a diesel engine vs gas. I test drove many trucks to compare all options then test drove a couple again before making my final decision. Everyone was very patient with me to make sure I was happy with choice. Everyone moved quickly so I did not have to stand around waiting all day to shop for my truck. What a pleasant experience.
I arrived 15 minutes early for my appointment but they were still willing to get me started right away. They told me it would take about an hour. 40 minutes later I noticed they were parking my car out front. About 5 minutes later the service manager got me my car keys and said they would mail the paperwork to me. I really appreciated his respect for my time!
Professional, timely and great service
Great service, especially from the girls in scheduling!
They quickly changed my fuel filter at a very reasonable price. They also changed my brake pads due to a tech bulletin and made my truck no longer sound like an old school bus every time I would apply the brakes. It was the first time I have had such a positive experience at a dealership's service department.
Greeted kindly. Tim helped me out and was very professional during our transaction. He quoted the service to finish around 45 minutes to an hour. Serviced finished right around 50 minutes so great timing. Everyone was very helpful. After driving around I do notice that my truck expels brief amounts of smoke, either white or a dark color. It has been doing this randomly and has lasted a few days now. I'm guessing it might be some residue from the older oil. Hopefully I'm right.
First time and all staff were professional. Excellent service from Todd especially.
Great experience, no hidden upcharges or special dealership packages.
Very fast process to purchase a vehicle. Only downside is they bump the vehicle price up for market condition. At least they show it to your face and really won’t budge. Nice people though. Thank you
Carla made the deal easy and fast!😃
Great! No pressure assistance and service during and after the sale! I bought over 10 cars in my lifetime and this was by far the smoothest transaction ever! It was definitely an experience that will have me come back as I look for the next vehicle when the time comes!!!
Service writers and mechanics were right on time with our apt. for an oil change and tire rotation and we were treated with the best of courtesy. Great experience.
Best dealer ever for prices and customer satisfaction!!!!!!!!!!
Fast courteous service. They do very good work!
Ask for Carla, she’s the best!
salesman were not pushy and very helpful
Excellent service and very detailed information about my new vehicle. Great deal. Amazing people as well.
They got me in quickly and the quoted time to complete my oil change was spot on.
Fast and friendly! Best experience ever
Service Department was outstanding. Came in for an oil change and they also did a recall
Robert was a wonderful help to us! He always kept us up to date on our incoming new Trailblazer. He even assisted in helping us find a rental before our vehicle arrived. Chris assisted in the closing procedure and was helpful and thorough. Justin finished with the paperwork and we are extremely grateful for their time and attention.
Did a thorough check of my car to be sure everything was good.
My trucks oil filter was leaking due to a oil change from Darcy GMC. I brought it here to get it fixed since I had since moved and wasn’t able to drive far because of shoulder surgery. Tech took me right in and got it fixed.
Very fine service, as usual. Sad dealership with very few new cars, if I wanted a new vehicle.
Had my truck for two days to fix my radio, but their solution did not resolve my issue. They did a fine job with all they could do but could not resolve why my Android Auto and radio will not communicate with each other.
Fast service and friendly staff and fastest car experience I ever had ! Definitely recommend to friends and would come back for my next purchase in the Future
Good experience would go back to them.
The staff are all professional they take care of your vehicle and the personal to make sure everything is taken care of. Nice not to have any worries.
Todd and Jerry are fantastic people. They provided prompt service and ensured I left the business as a satisfied customer!
Robert was so helpful and kept us in contact about our incoming new Trailblazer. He is professional and a very warm, friendly man. Chris also helped us and he was great!!! Justin finished our paperwork and was awesome. too. We are thankful for finally getting our new vehicle.🙂
I would do business with this dealership again! I purchased a 2017' High country pickup. I seen the vehicle online at AutoTrader.com I live over 150 mi from the dealership. So, I had to rely on Gjovik's online representation of the truck. When I arrived at Gjovik, not only was the truck in the shape that was represented in the pictures. But the truck was better than I expected. The price of the truck, was lower than all the other ads online. Purchasing the truck was smooth. The only negative thing about the truck was, that the truck did not ...
Everyone was great, the worked very hard to get me into my new car. Im very happy with my purchase
It was a good experience I recommend them and I love my new Buick Encore
I bought a 2022 Yukon Denali from Gjovik recently and had a great experience. I live 10 hours away and they made the process easier and more seamless than most dealers I’ve dealt with in the past. Very satisfied with my purchase and their service. My salesman was Anthony and we went above in beyond along with the manager that helped. Thank you guys!
The sales staff works hard to earn your business. They work with you to make sure your needs are met. customer service was fantastic.
Great service. Made my truck buying a breeze. I was in and out within 30 minutes.
Chris was awesome to work with. Very knowledgeable and went out of his way. Thank You.
Always very friendly a reasonable charge besides the grease and oil change they do a tire rotation they give excellent service staf is always friendly
I needed a new key for my Buick LaCrosse. I will make arrangements next week with Todd to check out my heater. No heat.
very nice Chauncey was the best answered all my questions
I been there couple times they have personal that are so nice to people and they had my vehicle in the time they told me I really like it! Thank you!
Always quick and painless
Oil change service by far the quickest then any dealership in the area.Definitely coming back.
Very nice and willing to work hard for you. They are determined to get you what you want. Friendly and polite. Thank you Anthony and Justin for all the help.
Kudos to Gjovik's for making my car buying experience fast and amazing. Love the down to earth Sales team who assisted and had me out the door with my new vehicle in less than 2 hours! So glad I chose to shop local.
Friendly, knowledgeable staff. No pressure to do anything you're not comfortable with
The dealership was willing to listen to my concerns and helped me get what I needed
All in all it was a good experience. Chris Griffin was very wonderful from beginning to end.
I had difficulty fixing my car and they not only quoted me a fair price, they showed me what was wrong and fixed it the same day! I will definitely be back to look at purchasing our next car with them!
Chris is super helpful and got me the perfect car for me, thank you. Would definitely recommend, takes the stress out of choosing and buying a car
Whenever I call to schedule appointments for service, the staff answering the phones are all very nice and helpful. Also, Gjovik Chevy has online option to schedule which makes scheduling appointments very easy. The staff in the service department are always friendly and knowledgeable.
The staff was very friendly and helpful. My lease was up on my 3019 Traverse and at this time I decided to purchase it. My salesman Rick Segvick was great. When I do make the decision to lease another vehicle I will definitely be going back to Gjovik and talk to Rick.
Worked to address my issue and followed through.
Great service, they worked me in same day and got me out in 45 min.
I had trouble setting the appointment online, but called and got an appointment very quickly. The service advisor was personable and the work was done quickly.
I was able to find my Chevy Traverse on the lot at Gjovik when no one else had one. The staff at Gjovik are polite, humorous, and have their customer’s interests at the forefront. It was well worth the trip from Elgin!
Great people no pressure to buy
We are taking a 1 mount camping trip and I wanted my Silverado 3500HD checked out top to bottom, front to back. Service was quick, friendly and through. GREAT JOB! THANKS AMANDA.
My repairs were going to take awhile so I was going to take it to a dealership 5 mins from house. Amanda Harrington I believe was her name talked me into going to Gjoviks and offered me a ride to a near by coffee shop to wait for my repairs. I’ve always been happy with the service at Gjoviks. Even when they left me in the waiting room for 3 hours for an oil change. They were very apologetic and made it up to me with a future free oil change.
The salesman Robert Ithier was awesome. He made my purchase of the 2017 GMC Canyon the utmost enjoyable experience. The test drive and paperwork was smooth as jazz. The service department took perfect care of my baby when I returned him to get the protection package done. Robert even delivered my baby after the work was complete. I will no doubt recommend Gjovik Chevrolet, Buick and GMC to family and friends.
The service department is always helpful and efficient. They checked the car over and it didn't need anything more than the oil change and tire rotation.
Gentleman who checked me in was friendly, funny and made a great first impression of your service department. Had an oil change and tire rotation and vehicle was done within the time frame I was given.I hope to have the same experience next time.
Had me come in for an assessment of the problem. After waiting about 20 minutes repairman said they had found the problem and it could be repaired in less than an hour if I wanted. In about 40 minutes I was on my way, the repair finished.
Dealership was clean, friendly, and very welcoming to me. Will highly recommend to others. Awesome!
Everyone was courteous and professional.
I had a great experience you have very nice people i got what i wanted i really felt they cared about me and understood my situation i feel i made a friend with Carla and the dog made my day so thank you I have a little more faith in people during these trying times 👍
The service was quick and done correctly. The associates that I dealt with from making the appointment to the service were knowledgeable and professional.
Robert Ithier provided a great vehicle purchasing experience! From test drive to signing the paperwork, my husband and I were confident we were working with an honest dealership. Robert and Tony made the process as simple as can be. We would definitely work with them again!
Great dealership with a fast and friendly service department
Professional, courteous, and a pleasure to work with.
Tim was great. I know they were very busy so I knew that they had their hands full. regardless, my truck is running like new and will be purchasing a new one by the end of the month. I will be using Gjøvik from now on. thanks for the great work!
Very patient with all my questionsand helped me get I to the car I wanted. Will definitely work with them again.
I couldn't be happier with my new Acadia and the courteous and professional treatment I received from Bill and Dan at Gjovic GMC. I great car buying experience.
Carla Horsley was great she went above and beyond to help complete my satisfaction on my purchase. This is probably the tenth vehicle I have purchased from GJOVIK. Carla has completed every deal with my complete satisfaction.
From start to finish this was the best car buying experience I have ever had!
I was greeted by a service advisor and he was very professional. My truck was serviced quickly and out the door! Great service dept.
The service department was very helpful in working with my schedule and providing providing more than I had hoped to receive.
Rick Segvich has been my go to for many years and again for my recent purchase. I know I can trust him.
Robert was easy to work with and very helpful getting my truck order. He was also on top of letting me know when my truck came in.
The dealership was great, but I'm not too thrilled with Chevy's recall/parts department. They kept telling the dealership that my battery was supposed to be arriving only to have it not show up. The dealership was proactive about keeping in touch with me about what was going on (to the best of their knowledge) but the whole ordeal still resulted in me unnecessarily missing 2 extra days of work. All this after Chevy delayed and delayed and tried to get out of replacing a battery that could have burned my house down! The way Chevy has treated Bolt ...
Everyone was very helpful. The only thing that would have made things easier is if they had a loaner car for the time the car was in shop.
Excellent experience! They even washed my car
I believe they are honest when telling me what may need to be done to repair my car.
The service rep was very cordial and respectful and down to earth guy who took care of me very well
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