Excellent sales and service experience. Had an issue but resolved it myself . I am now very happy. I hope GM's chip problem gets fixed soon. The battery fiasco works out to my benefit because I get a new full warranty and LG footed the bill. The Bolt EV is awesomely efficient 149 MPGe @ 50% city 50% Hwy with the air on. That is way above specs for Summer. The safety electronics are extremely useful. I highly recommend Gjovik Chevy and the Bolt EV Premier to everyone. You'll love it.
I have always had great experiences with this dealership, whether buying new vehicles or having our vehicles serviced. It's clean, easy to get to, and the employees are very nice. We especially enjoy working with Carla Horsley in the Sales department. I definitely would recommend Gjovik Chevrolet-Buick-GMC.
My service advisor, Tim was personable and was great at giving updates on my car after it was diagnosis for what repairs were needed and after I gave the go ahead to make repairs he called to let me know the status of repair and when the car would be finished. His estimate was pretty spot on. The repair was done quickly!
Fast, courteous , thank you for the excellent service. We will be back for the next oil change. Thank again…
I was very happy with the service down to my vehicle. Todd made sure that the dent that was in my vehicle was looked at before I left and I was told that it could be taken care of along with the other items it was there for. The vehicle was spotless and beautifully cleaned inside and out and the dent was taken care of.
Very helpful! Took my car in and had a diagnosis within an hour. They did the repairs and couldn't be happier.
GOOD SERVICE LIKE ALWAYS THANKS TO SERVICE MANAGER GREG PAWELEC AND HIS CREW
Everyone was very helpful. Everything explained clearly by service desk person. Explained what they were going to do and approximate time would take to check and repair if needed.
Ive had nothing great service...at gjovics sandwich..... my sales person carla was wonderful. Couldn't ask for more. Wonder experience
I did not buy my vehicle there due to an inventory issue, but I drive buy there everyday for work and decided to stop and try to get an oil change. I was very pleased with the whole experience
Kind, knowledgeable & personable sales rep. All the employees I dealt with were extremely helpful. Thank you!
The staff was very nice and happy and quick and gave me a shuttle back and forth
They went above and beyond to make sure I was happy.
Was able to get me in fast and fix the problem with minimal time of vehicle down
I love the service dept. The electronics tech who fixes Bolt EVs is excellent so far.
This is fifth vehicle we have purchased, Olds, Ford and three Chevy's. Can't say enough about Carla in sales! From top to bottom Gjovik is the place to buy!!!
Robert and Steve did an absolutely amazing job helping me out with the entire process.
I could not ask for a better experience when purchasing my Camaro 2SS. Carla was awesome. She made the whole experience fun and easy. Other dealerships made it uncomfortable and wasted my time. Well worth the trip. Make sure to see Carla. I am sending anyone I know looking for a car to her. Keep up the great work and keep standing out amongst the others. See you for my next purchase.
They always get your vehicle in quickly for service. They’re always courteous and professional.
Everyone that I worked with buying this truck was top notch. I was blown away with the quality of the the truck and the people from sales to the guy who detailed the truck.
Immediately after purchasing my truck we noticed a squeak from one of the wheels. I had taken it to Westphal twice and told they couldn’t hear the squeak (it did it constantly when you drove it) the second time they said to wait until it get “a lot worse” this is a brand new truck!!! I took it to Gjovik and they found it and fixed it the first time!!! I would definitely recommend Gjovik as they are always friendly and made sto take the time to figure out what was wrong and fix my truck.
it was good to work with peaple who did not give up on me getting a good car
Service was excellent 👌 very knowledgeable. Sales person was pleasant to work with very accommodating.
The sales team was very professional I enjoyed my experience by my Cadillac CT six
Great service easy going cool people to chat with. Thank you for your time. thanks
Nice people to deal with. Great car. Great price. Excellent service. What I really liked was the process. In and done in about an hour. No games just a professional business transaction. I would refer friends and family here.
The people involved in my sale really went above and beyond to help me out and I really appreciate everything they did,awesome job thanks
Great service, fast quality work, friendly staff very knowledgeable on the problems I was experiencing with my vehicle.
Everyone from Rick Segvich, Steve, Tony, Brandi & the porters that cleaned the car did an excellent job. Will highly recommend you to others. And thanks for the pens.
The fastest oil change and tire rotation that I’ve had! Great customer service! Would service my car here again
Great communication. Took too long. Cost too much. Would like a car wash without asking. Everyone is friendly. Easy and quick to get an appointment.
The gentleman that checked us in (sorry I can't remember his name) was extremely helpful and advised us what should be done at this point to service the car properly. He was curious and friendly. I do want to take a moment to give compliments to the lady that was able to change my appointment from Thursday to Wednesday on Wednesday morning. I had unexpected changes in my schedule and took a chance that I might be able to get in. All in all my experience was just like all the other experiences that we've had before. Wonderful!
Awesome experience Hometown feel no.pressure can't say enough about how the service department placed a high priority on making me comfortable and well cared for.
From the female I believe who handles the appointments in the service side all the way to Tim the service manager, just all around great customer experience. Their polite, informative, and overall extremely helpful.
We were in for an oil change and tire rotation. They were done sooner than promised. They take care to keep your car clean. Todd went above expectations by helping us redeem rewards from our Chevrolet Rewards app.
Very friendly service department. A man named Tim took care of me.Service was finished in a timely manner. It was a recall and Well taken care of. I would recommend that service department to anyone!
Very friendly service dept employee & done in less than an hour. Used the coupon we received in the mail. Met a neighbor who happens to work there.
Friendly and courteous Service department, work was completed as stated.
Fast friendly service! My car’s oil change was completed before the promised time. The dealership was clean and checkout was very simple and quick!
We were traveling from out of state to help a widow friend in Illinois, relocate to South Carolina. We had rented a trailer and then realized the left tail/stop light on the trailer was not functioning. Since we were doing some night driving, I felt it necessary to get this safety issue corrected ASAP. I contacted Gjovik Chevy/Buick/GMC in Sandwich, Il and was connected with service advisor Amanda Harrington. At first Amanda said they were really booked, but after I described the safety issue and that we we traveling from out of state, Amanda checked and was ...
The dealership called me after I made my appointment online to present me with more desirable options. Thanks for the extra effort!
Great job... Very professional and helpful.
Anthony Briggs was excellent, he new a lot about the car we were buying. the only thing was he was trying to finish two deals at the same time, so I wish he would of called and rescheduled are appointment, we told them we were on a time crunch if we came that day and would of came the following day if needed. everyone was kind that we spoke to. only two complaints besides sales was we had a new battery in the deal and I checked the car before taking new vehicle home and the positive cable was left ...
Very friendly service and this is our 2nd purchase from Gjovik . We will be coming back for our next vehicle . We recommend Gjovik to all our friends
Chris Griffith is a great salesman. Always a great pleasure working with Gjovik.
Rick was wonderful help and made my car buying experience the easiest and most stressless it could be. Rick personally saw multiple cars with me and compared multiple payments and we both worked out what was best for me. Rick also made a personal connection so that it did not feel uncomfortable or awkward while buying and test driving the multiple cars. Overall beyond thrilled with my car and car buying experience. Thank you to Rick and the entire Gjovic family.
Very friendly staff, everything went quick and easy, they went over everything I needed to know about my new truck! Awesome customer service! Will definitely recommend this dealership to family and friends.
Gjovik goes above and beyond always. Quick oil change and can count on keeping their schedule. Todd was super helpful with painting over a little scratch while I was there. Will recommend Chris Griffing to everyone I know!
everyone is so friendly and helpful
They serviced me during my appointment for a recall for my truck's airbag in a timely manner. Everyone was nice and helpful. The facility was very clean as well.
Our total buying experience was excellent, Our sales consultant : Robert Ithier was there several times for us, came in on his day off to make sure we found the vehicle we were looking for. He completed the process in a smooth no pressure fashion.
Everyone was courteous and helpful. Sales person called back promptly and was generous with his time. The finance office was great to work with, very informative about everything and down to earth. There was an overall feeling of welcomed and treated like family.
Everyone was so friendly and helpful! We picked out one car online, they had the paperwork and loan docs all ready, but changed our mind and selected a different car. Re-did all the paperwork and drove a beautiful pre-owned car in just a couple hours!!
Seemed to do a great job so far my car runs good seems to be no problems and they were very helpful and explained everything
Everyone was friendly and knowledgeable. All were helpful and courtesy. Everyone who went by asked if I needed anything. My first experience was a pleasant experience. Thank you.
I would recommend always going to this dealership. I have gotten four cars from them and wouldn't go to any where else for a car!!!!
Friendly people that made things easier to leave in a new car
Excellent people and dealership to do business with. Our salesman Robert was great guy to work with. Well recommend Gjovik to all friends looking to purchase a vehicle.
The dealership made buying out my lease option quick and easy. The whole process took just under two hours. Everyone I dealt with was friendly.
Very friendly, honest, and easy to deal with staff. I would highly recommend Gjovik if you are in the market for a vehicle new or used.
It was a great buying experience, my salesman Robert I and Don P were very helpful all the way to the end of the purchase of my GMC Acadia AWD. Thank you
I had no intention of buying a truck the day I drove to Gjovik. They had a truck I was interested in and I went to look at it after speaking with Max McMgee, a salesperson. Max told me about another color that was cheaper. I got there Max was bringing up the truck I thought I wanted when I saw the the other one. That's the one I bought! I really liked the way it looked. Max was a perfect gentleman. I did not feel the least bit pressured. Maxwas very helpful explained and everything. I haven't ...
Our sales person was wonderful. Will recommend your dealership. Have bought vehicles in the past and always great service. Teally like the vehicle I choose.
Justin & his team were fantastic! My wife and I went in there to buy a new SUV for her, and I was so pleased with their service, and inventory I went back the very next day and traded in my own car for a BMW in great condition with very low miles. They gave me more than I expected for my trade in. They were also very fast, and very diligent with all of the paperwork, and gave us both a well priced extended warranty. I would highly recommend Justin & his team @ Gjovik, we will definitely be buying ...
Nice job on a basic oil change. Easy to set up an appointment that fit within my schedule. It was very pleasant at the check in .
Great dealership with very professional and courteous staff. I came to Gjovick to buy a certified pre-owned vehicle and the process was incredibly smooth and thorough. Would 100% recommend!!
Nice service members working on my Equinox. Not a long wait and everybody was very knowledgeable listened to my concerns and serviced my vehicle great.
Great dealership, friendly service and our truck was ready before we expected it! So nice to be on the receiving end of good customer service.
easy to make an appointment online, friendly staff, and most importantly finished when promised.
Have been purchasing our cars here for many years. Have never been disappointed. Very courteous and knowledgeable staff who always go beyond to meet our needs.
They accommodated my needs with trading two vehicles and purchasing a new truck. My wife and I were able to come in and finish everything we needed extremely quickly and we were on our way home by the time we wanted. Tony was able to get us through the paperwork and the walk through of the functions of the new truck in a quick yet thorough manner. I got exactly what I wanted for my trades and now I am driving the perfect truck. I could not provide a higher recommendation for Gjovik or Tony and the team. This experience ...
Great experience. Carla was a pleasure to work with. I normally dread the process of purchasing a new vehicle but not this time. Very happy with sales experience.
The staff was very helpful and friendly. They did not have the vehicle I was looking for so the were able to locate it at another dealer and get it from them very quickly. Very happy with our new blazer
Quick, clean and very nice!
I was able to schedule an oil change and get the batteries replaced on my key pads. I was in & out in less than an hour
We loved working with Carla, very nice and went above and beyond for customer service.
Sales manager Tony was great. They did not mark up way over msrp price during covid while every other dealership was. Gave me a great price for my used truck as a trade in
I brought my Traverse in for an oil change and tire rotation. The experience was seamless and I was in and out sooner than I expected.
Was awesome ! Great salesman, fantastic deal & Happy with the choice 👍 I’m glad I went there. Everyone should go there, they made it fun! Thanks
Their service department is second to none. Amanda and Todd took care of our 2007 Saturn Sky diagnostics and kept us informed of the repair status throughout the entire process
Very good experience with them very knowledgeable about my gmc vehicle explained everything and what options there was about the repairs took some time to update everything but good after that
Had an oil change, easy to schedule and relatively quick.
I felt I was treated with respect and everyone I had contact with was quite friendly. I had several "stupid" questions about all of the new technology but everything was explained in a manner I could understand. Have always had great experiences with the service department over the years.
Always good results when buying a vehicle here. Easy no hassle car buying.
THEY WERE ALL FEIENDLY AND NICE. I HAVE TO WALK WITH A WALKER AND THEY TOOK IT OUT OF CAR AND PUT IT BACK THAT REALLY HELPED A LOT. THEY DID A GOOD JOB AND IN THE TIME THAT THEY SAID THEY DID REALLY GOOD
Everyone was friendly and went out of there way to find the Acadia model we were looking for. Chris our sales rep showed us different models on the lot but none had the exact options we wanted. Within an hour they located exactly what we wanted and had it there 2 days later. Perfect!!
I bought a truck at Ghovik in January they were helpful with me and my wife was ready for a new car in April she knew what she wanted a Buick Encore. I liked the style of the Encore GX it was a good compromise for us. Rick was very helpful with us. Took time to show us the features of the new car. This was after the dealership was closed for the evening we never felt rushed and when we were in the finance managers office I told him that was the most hassle fee buying experience I’ve ...
Always a pleasure to do business here. I have been buying cars from Carla for over 30 years. Service is great too.
Salesman was very helpful and knowledgeable. Steve in the finance department was absolutely fantastic.
no pressure sales. very knowledgeable and friendly staff. overall pleasant experience!
Everyone I worked with, at the dealership, was very friendly and went out of their way to make sure I was well taken care of. They stuck by their word for what they said they would give me foe my trade-in. I would recommend this dealership to anyone looking for a car.
All service was great, but always check and make sure the work is done correctly and any notifications are reset. We’re only human and mistakes happen.
I brought my car in for a check engine light. The service department was very helpful, diagnosed the problem, and explained what needed to be done. They completed the repairs in the time frame promised. I am always impressed by the professionalism and kindness of the staff in the service department at Gjovik. Highly recommend for any service needs.
The whole dealership is amazing. This is the 2md vehicle that I have purchased in the last year from you guys. Keegan was an awesome salesman. He seemed to have an answer for all my questions AND the questions from my friend. I really hope I get a chance to purchase another truck from him/ Gjovik!
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